Shipping and Packaging Rates
Shipping and packaging charges will be added to your purchase based on the total weight of your order, including packaging. Products are shipped by UPS unless otherwise requested. Orders received after 3pm Eastern time will be processed the following business day. Fees:

• Ground: We have a discounted rate and the actual amount is charged. Web Store orders show shipping amount on the final order page. Our Sales Representatives will quote shipping prices for phone orders.
• 1st and 2nd Day Air Available: If the WebStore does not offer the shipping method you prefer, give us a call and we'll help you.
• HI, AK, PR: Special shipping policies apply. Give us a call for details.
• Packaging Charge: $2.00 per box, up to 6 units fit inside one standard box
• COD Tags: $8.50 per tagged box

Orders Shipping Outside the U.S.
RPCM Cool Vests are in use in over a dozen countries worldwide. If you would like to ship an order outside the U.S. we will be happy to arrange it. Please using our secure information request form or contact us by telephone at 1-800-482-0533 (US and Canada) or +1-321-676-7799 for more details. Orders to be shipped internationally may not be placed via our WebStore due to address limitations and/or import/export regulations in certain countries.

Shipping to APOs and FPOs
Orders shipped to APO or FPO addresses will ship via Parcel Post. US Military and Government employees or contractors should contact us for special pricing and priority shipping information. We’re all ex-military here at Glacier Tek, Inc. and we take care of our own.

Order Tracking
You can track your order online once it has been shipped or call Customer Service at 800-482-0533 (US and Canada) or +1-321-676-7799, 9:00 am - 5:00 pm, Monday through Friday EST. Please have your Order Number ready.